Reflecting for Effective Practice?


  1. What percentage of your clients come back to you for further support?
  2. What percentage do you just see once?
  3. What percentage of your clients go on to open a business?
  4. What percentage decide that enterprise is not for them?
  5. What percentage decide that they want to run their own business – but decide that they can’t make THIS business idea work.
  6. What percentage open a business – but don’t make it through the first/second/third year?
  7. How many different clients do you meet in a month/year?
  8. How many 121 sessions do you run in a month/year with clients?
  9. What is your average percentage occupancy? ie how much of your capacity is being used (by the people that you are meant to be supporting)?
  10. Are you really contributing to the development of an enterprise culture?
  11. What is your reputation with:
  • clients and their friends and families
  • funders
  • partners
  • other regeneration and community development professionals in the community?
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