Archive

Posts Tagged ‘psychology’

If you have a dream you have to protect it…


Wipes tear from eye….

Call for Papers – Anyone Up for It?


International Journal of Entrepreneurial Behaviour and Research Special Issue on Developing Enterprising Individuals

In 1993 Gustafson suggested that entrepreneurship education would be an ideal context for students to address “their identity, objectives, hopes, relation to society, and the tension between thought and action”.

In 1995 Kourilsky commented on the over-focus of much of entrepreneurship education on business management rather than other aspects such as recognition of opportunities.

…the traditional focus on business and new venture management provides an inadequate basis for responding to societal needs and proposes the wider notion of ‘enterprise’ (Gibb, 2002).

HALLELUJAH!  We say it – but we don’t do it!

Anyone interested in helping me put together a paper?

My only question is that if academics have been onto this for almost 20 years – how come they have had little or no impact on enterprise education  or business support?

Recognising the Real Problem?

March 27, 2009 Leave a comment

Regeneration aims to bring opportunity to areas that are in decline, and to empower people to take advantage of those opportunities. The decline of an area is often caused in the first instance by structural economic change and a reduction in employment. Parts of the UK have experienced substantial deindustrialisation and loss of jobs since the 1970s, particularly during deep recessions in the early 1980s and early 1990s. In some areas there has been a rapid turnaround in employment; in others a cycle of decline has been set off.

Unlocking the Talent of Communities – DCLG 2008

This is a fairly standard analysis of the reasons for decline.

When industries pulled out things went wrong.

I believe things went wrong when the big employers moved in.

Policy and practice focused on providing a largely compliant workforce that was fit for purpose.  Employer engagement ruled.  All parties were more or less happy with the deal.  At the time, and for many years after, it (arguably) worked reasonably well.

A bureaucratic mindset prevailed – characterised by patriarchal contracts between workers and employers which rewarded compliance.  Industrialists and managers came up with the plans.  Unions negotiated for pay and conditions and the majority just had to pick sides and choose leaders – on whom they felt they could depend.

A deep mindset of dependence set in. Dependence on employers, dependence on unions.  DEPENDENCE.  Generations learned how to successfully play the dependence game.  Many still play it.

Entrepreneurial qualities were lost.  Autonomy was devalued.

The genesis of the problem was not when the industries left, it was when they arrived.

For nearly 30 years now I think policy has largely neglected this deep change of identity, personality and self image that swept through many of these communities.

If we are serious about unlocking talent, then as well as providing skills training, CV clinics, classes in self employment, business planning and entrepreneurship we have also to tackle these issues of identity, personality and self image.  And this is best done through conversation – not classes.

Challenging, caring, compassionate but powerful conversations.  Conversations that accept, catalyse and confront.  Conversations that are characterised by high trust and strong relationships.  Conversations that are genuinely focused on helping to unlock potential and to enable potential to develop.  Conversations that start from where people are at – and follow them where they need to go.  Not the usual conversations that steer people towards opportunities predefined by the planners.

Instead we breeze into these communities and ask naive questions;

  • Have you got a great business idea?
  • Ever thought of starting a social enterprise?

Alinsky’s Rules for Radicals

Rule 2: Never go outside the experience of your people. The result is confusion, fear, and retreat.

Rule 3: Whenever possible, go outside the experience of an opponent. Here you want to cause confusion, fear, and retreat.

Are You Biased Towards the Present?

March 23, 2009 Leave a comment

A paper published by the UK Government’s Parliamentary Office for Science and Technology provides a useful reminder that people do not always/often make rational decisions, and that one of the reasons for the irrationality is a bias for the present.

In short this means that we put off or never do things that are in our own best interest simply because we see the pay-off being to far away in the future.  Hence we stay fat and smoke – because any benefits of giving up won’t be experienced for ages.

It transpires that the poorer you are the more likely you are to show this bias for the present over the future.

This bias would seem to be important for enterprise professionals to :

  • recognise,
  • understand and
  • overcome

Any tips you want to share for helping cleints overcome their bias towards the present?

You can read the full OST paper on Delaying Gratification here.

Enterprise Education Wrongly Understood?

March 20, 2009 2 comments

Shout out to Gareth Sear for putting me onto this from TeacherNet:

Enterprise education consists of enterprise capability supported by better financial capability and economic and business understanding. Young people need opportunities to be enterprising through applying their knowledge, skills and attributes — to ‘make their mark’

Learners are expected to take personal responsibility for their own actions through an enterprise process that involves four stages.

  • Stage 1 — tackling a problem or need: students generate ideas through discussion to reach a common understanding of what is required to resolve the problem or meet the need.
  • Stage 2 — planning the project or activity: breaking down tasks, organising resources, deploying team members and allocating responsibilities.
  • Stage 3 — implementing the plan: solving problems, monitoring progress.
  • Stage 4 — evaluating the processes: reviewing activities and final outcomes, reflecting on lessons learned and assessing the skills, attitudes, qualities and understanding acquired.

Enterprise education consists of enterprise capability? Very enlightening!

Young people need opportunities to be enterprising? Young people are enterprising. Really enterprising. They have to be.

Even the ones who are quiet, shy and withdrawn are being enterprising. This is their ‘best plan’ for how to get by in life. Our job is to help them find a better, more powerful one that will help them fulfil their potential. Or to at least recognise the possibility.

Once again this all pervading direct linking of enterprise education with ‘financial capability, economic and business understanding’. Why?

Why not link it to sociological understanding? Or to psychology?

Why not link it to the Romantic poets and their descriptions of the transformational power of imagination and vision?

Why not link it to History and the power of some individuals to shape the course of civilisation? Hitler, Gandhi, Mandela as case studies in enterprise.

Why link it to money?

Why take such a utilitarian approach to enterprise?

In pursuing a narrow definition we are likely to turn students off rather than on. And certainly we will turn off other teaching staff who will continue to see enterprise education as just an extension of business studies, another example of the corruption of education by capitalism.

Learners are expected to take personal responsibility it says. Enterprise is the ultimate lesson in taking responsibility. It is only when we are enterprising – really living our lives in tune with our convictions that we have to take responsibility. All the time we operate in more bureaucratic modes we can duck responsibility by blaming others. “Sorry guv’ just following orders”.

There is nothing very enterprising about reaching a common understanding – although it is a valuable skill. It is holding a different understanding and having the courage to live by it that characterises enterprise.  Seth Godin has just written on this.

And then the soulless linear process of develop an idea, develop a plan, implement it and then learn from it. The enterprising process is all about ups and downs; it is about emotions and resilience more than it is about ‘problem solving’ and ‘deploying team members’.

It is no wonder that we are struggling to embed enterprise in the curriculum.

Benevolence, self-interest, self love and humanity

March 9, 2009 2 comments

It is not from the benevolence of the butcher, the brewer, or the baker, that we expect our dinner, but from regard to their own self interest.  We address ourselves not to their humanity but to their self-love, and never talk to them of our own necessities but of their advantages.  Nobody but a beggar chuses to depend chiefly on the benevolence of his fellow citizens.

Adam Smith – Wealth of Nations

Is a failure to really understand our own self-interest, a lack of self-love, a causal factor in some of our most disadvantaged communities? If yes, what to do…

Build It – And They Won’t Come!

March 5, 2009 1 comment

Why are so many ‘entrepreneurial’ workspaces so empty?

I have visited many recently. Those that pursue sustainability through membership fees and rentals are often the emptiest. Or full of people from out of town who can recognise a bargain when/if they see one. Those that recognise that local people often cannot afford to pay and therefore offer their services for free seem to have customers literally queuing up. However these are written off as ‘unsustainable’. Investing in the development of people – ‘Obviously unsustainable’!

The symptoms are obvious to the semi-expert eye. Tired signs saying ‘under offer’ for months without new tenants materialising? Acres of untouched hot desk space. Continual assurances that we were busy yesterday. Caterers that come and go – because the footfall that they anticipated has not materialised.

Promises lying broken.

When we build these places – WHY DON’T THEY COME?

This is an important question. And one that we CONSISTENTLY fail to address.

Why do those charged with developing a more enterprising culture believe that building catalyst centres, managed workspaces, incubators and other spaces will somehow change the psychology, the prevailing beliefs of a community?

Why is the “build it and they will come” mentality so prevalent? And so successful in unlocking the wallets of planners, politicians and commissioners alike?

Why in the face of refurbished or newly built, but largely empty, buildings do we insist on building yet more? Is it in the name of job creation?

We develop a more enterprising culture when we tell better, different stories. Stories of hope, aspiration, potential and achievement. Stories of progress, passion, skill and learning.

When we provide respect, encouragement and transformational relationships built on trust and wisdom. When we engage people as individuals and help them to clarify and achieve their own goals – not those pre-defined by some policy maker.

When we listen to them talk about their hopes and dreams – not tell them about the great deal we can do them if they take rent our workspace.

We don’t transform a culture by providing people with access to whitewashed vanilla workspaces and the chance to use a shared laptop with a keyboard dirtier than a toilet seat.

It is not just the waste of valuable resources that is so galling when we see buildings refurbished just because they can be. It is the ongoing waste of money as we try to cover up our mistakes in a futile effort to make them work. As commissioners cover their backs and hide behind and fall back on the recession as an excuse for their failed investments. Buildings don’t change cultures even in the good times. They don’t narrow the gap between the haves and the have nots even when the economy is on a roll. People do.

Now I hate to see a beautiful building falling into decay just as much as the next man. But I hate to see the talent and potential of people being wasted even more. Those buildings were a by-product of a vibrant, creative and enterprising community – not the cause of it.

To develop a more enterprising culture we first have to stimulate the demand side – get more people wanting to do stuff. Believing that THEY can do stuff. That they have a right to succeed or at least try – and that they will be supported with care, compassion, competence and creativity.

Only when this work on the demand side is underway and delivering tangible results should we invest in the infrastructure that they need – because then we have a chance of making an investment in something that people really want.

Something that might just fit.

Something to which they will come.

NB Of course if you build high quality entrepreneurial spaces in places that are already enterprising then they fill quickly.  Anyone else see a pattern emerging here?

Powerful Question or Cliche?

February 27, 2009 2 comments

Interesting post over at SAMBA blog about the power of the:

What would you do if you knew you couldn’t fail?

question.

Does it make you a powerful life transformer – or just another cliche ridden life coach?

There is no doubt IMHO  that this is potentially a life changing question.

It IS also a cliche.

What makes the difference is the nature of the relationship that you have with the person who you are asking.

If you have respect, credibility and trust – then the question will be taken on board.

Ask it too early though and you will be just another cliche ridden life coach.

For me, enterprise and entrepreneurship are great processes through which people can ‘find themselves’ and allow their true identity to emerge.

Done well this is a thing of beauty.

I have written more about this topic at http://tinyurl.com/djxwsx and http://tinyurl.com/aqgweq

The art of ‘enterprise coaching’ is not just about having great questions – it is also about having the relationship that permits you to ask them.

And we should never be afraid of asking the BIG, SCARY questions – but we must have the right relationship first.

Enterprise Lessons from Frazer Irving

February 26, 2009 Leave a comment

Had the privilege of attending my first Creative Networks event at Leeds College of Art.  Frazer Irving – a wonderful illustrator talked about his career – from which I took the following:

  1. the seeds of your (your clients) future are often sown early – go back to the early years to see if the basis for an enterprise were sown then
  2. just because it sells does not mean it is good – heroin is not better than tofu – even if it does shift more units – selling stuff is not the be all and all – truth and beauty matter too
  3. provoke, invoke, evoke – apparently John Lennon said that – not a bad JD for an enterprise coach either
  4. 5 years of crappy jobs and being on the dole – being on the dole were the ‘happy days’
  5. ‘ideas burning on the inside’
  6. managers/editors can leave you with tears streaming down your face and your soul ripped out and thrown on the floor
  7. the bad times provide the fuel and drive to allow the good
  8. an incessant streak of optimism helps – on being rejected by judges in a portrait competition Frazer chose to believe it was because he wasn’t important – ‘although it might have been because, then, I wasn’t very good’
  9. it takes a lot of time, training, passion and life experience to really master your subject
  10. great technology combined with great passion and skills produce remarkable, beautiful and important results
  11. sometimes you need someone to say ‘chin up – you will be alright’
  12. sometimes when your art is ripped off it gets you great new gigs – life-changing breaks…
  13. be a slave to the muse – let the story dictate the style – if the story is trivial don’t expect to get great results
  14. it is really about finding out who you are and what you can become – enterprise is about the emergence of identity – the process of becoming…
  15. treat me as a ‘pencil monkey’ and you will get mediocrity
  16. in the comic world a lot of bad product is there because of poor management – comics and every other industry on the planet – management is perfectly designed to get the results it gets
  17. if it is bad it is (nearly always) because the managers/editors have put the wrong people on the job
  18. if you have recruited the wrong people then forcing them to compromise WILL lead to mediocrity
  19. recruit great talent carefully and then trust it to deliver on its own terms – not yours
  20. when your hobby becomes your job – you get another hobby
  21. musicians jam and sometimes the results are great – what is the jamming equivalent for you?
  22. be careful about your reputation – one person saying you might not hit a deadline in a public forum can be a killer
  23. sometimes it is best not to claim the credit for all your ideas
  24. it really is full of ups and downs – but you come out of the downs with even more resources – psychological and technical if not financial

This was a great networking event – convivial atmosphere – great facilities – good food – great speakers and good management.

If only all networking opportunities were this good!

Enterprise Evangelist or Enterprise Coach?

January 20, 2009 2 comments

Enterprise Evangelist Enterprise Coach
Entrepreneurship is a good thing – you should try it. Entrepreneurship is neither good not bad.  For some people it is a wonderful life affirming experience.  For others an unmitigated disaster.
We can turn your ideas and dreams into reality. You can make progress in getting the kind of life that you want.  My sole purpose is to offer you the help and support that you need on your journey.
We need to increase the start up rate if we are to change the enterprise culture in this community. We need to help more people believe that they can take action to make things better -in whatever ways matter to them.
We encourage people to start business quickly.  That helps us to keep up with our contract outputs – and anyway you don’t really learn about business until you are in it – do you? We help clients start business slowly, if at all.  We make sure that they have done as much planning, research and training as possible before they start and got a strong management team in place to reduce the risks of failure.  If they have an alternative to starting a small business we encourage them to consider it – SERIOUSLY!  We understand just how hard small business can be.
We spend a lot of money on publicity and events to attract large numbers (we wish!) to use the service. We spend almost nothing on publicity.  Instead we focus on building a great reputation (we know how to do this) and then encourage word of mouth strategies, referrals and clients telling their stories to gradually build interest.
We usually start with a bang – but numbers quickly tail off – unless we keep the marketing spend up.  We refer clients into mainstream business support or other sources of support as soon as we can.  Our job is just to get them engaged. We start slowly and build exponentially as our reputation spreads.  Within 12 months we would expect top be seeing 200 people a year with about 10% of them going on to start a new business.  Because of our reputation we also get some existing business wanting to talk with us – but that is ok because we know how to help them too!
We do all we can to keep people engaged with our service.  We pay bus fares, pick them up in our cars, provide child care and food to make it easy. We do little to keep people using the service – other than help them build their confidence and self belief in what they can achieve when they work with us.
We don’t mention business failure rates.  If we start enough – surely some of them will survive? We monitor survival rates more closely than start up rates.  We understand that it is business failures that establish a fear of enterprise and do most to damage an enterprise culture.
We design and deliver our services and interventions to deliver policy goals for number of interventions and start-ups We design and deliver our services with the client needs at the centre of things.  Our service is free of charge, competent, compassionate and easy to access.
We believe that primarily our clients need help to develop their ideas from a technical point of view.  It is all about the business plan.  The sooner we can refer them onto a technical expert – such as a business adviser the better. We believe that the idea and the business plan is one small aspect of our work.  More important is helping the client to develop their skills and their passion and commitment towards making real progress in their lives.  Understanding psychology is just as important as understanding business.  We develop the people – so that if they want they can develop their business ideas.
I don’t need to build a strong relationship – I just need to find people and refer them to mainstream business advisers. It is the quality of my relationship with you that dictates how useful it is.
Follow

Get every new post delivered to your Inbox.

Join 46 other followers